I used to think this went
without saying that having a methodology was important, but I’ve seen too many
CEO’s lately rallying around metrics that have none, so maybe it’s worth
restating.
But my point is that yes,
having a methodology is a good step, but what really provides you with value is
to look at the quality and credibility of that methodology. Anyone can invent
or establish a “set or system of methods, principles, and rules” any day of the
week. And they can give it an impressive name with official-sounding initials.
It’s the oldest play in the marketing playbook.
But credibility is key. How
widely accepted is the measure? Does it
have a good track record of results? Is it based on a scientifically and
academically rigorous methodology? Will
management trust it?
Most important of all, is
there financial evidence that it works? Is there any actual, scientific proof
that this methodology will produce the results you want and need it to? You
should be looking for academic, peer-reviewed research to back up any claims
about what this methodology can do for your company.
*All this cannot be accomplished overnight.
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