ForeSee Results is proud to announce our latest innovation, CS SessionReplay, introduced today at eMetrics in San Jose.
CS SessionReplay is a brand new technology that lets you record and watch actual site visitor sessions in our Online Portal, enabling you to extend the benefits of your ACSI-driven satisfaction analysis of key visitor segments down to the individual respondent level. In other words, let satisfaction data and open-ended comments show you which sessions will be useful and relevant, and then watch what your users are actually doing on your site, including their mouse clicks and movements, page scrolling, form entry, and all interactivity with a website (all while adhering to the strictest privacy and security standards). It even skips over idle time so that you're just watching the good parts, just like TiVo for your website!
Here's a link to watch a video showing you how it works. Caution: it starts playing as soon as you click the link, so turn your volume down if you don't want to blast everyone away! It's about a minute long. CS SessionReplay Video. (Look closely and you may just see Jim Sterne and Eric Peterson!)
The clients that are already using it are finding it's a great way to get usability insights without the cost or artificial environment of a usability lab. The addition of CS SessionReplay to existing customer satisfaction analytics and usability services allows ForeSee Results to provide a single, unified platform which links recordings of visitor sessions, customer satisfaction scores and impacts, comments and feedback about a site, and third-party data--all in one place--which is good news for companies who want to simplify without losing functionality or analytics capabilities.
We bought the technology from Nitobi last year and have been working furiously to integrate it with our platform and get it ready for prime time. It finally is, and we couldn't be prouder. Great job to everyone on our technology team and product team, who did an amazing job creating a valuable solution for companies struggling in a recession.
The clients that are already using it are finding it's a great way to get usability insights without the cost or artificial environment of a usability lab.
Posted by: gaia gold | June 16, 2009 at 03:19 AM
Here's a link to watch a video showing you how it works.
Posted by: aion kinah | June 16, 2009 at 03:20 AM
Announcing a Beautiful, Bouncing . . . New Technology!
Posted by: aion kinah | June 16, 2009 at 03:21 AM
The addition of CS SessionReplay to existing customer satisfaction analytics and usability services allows ForeSee Results to provide a single, unified platform which links recordings of visitor sessions, customer satisfaction scores and impacts
Posted by: maplestory mesos for sale | June 16, 2009 at 03:26 AM
It even skips over idle time so that you're just watching the good parts, just like TiVo for your website!
Posted by: cheap lotro time card | June 16, 2009 at 03:27 AM
It is not true that every new technology is having some advantages it have some drawbacks also like mobila is good gadget it decraeses the distance between our relatives and friends but nowadays it is used for terrorist act and also some illegal use as well so that doesn't mean we stop using this tremendous gadget.........
http://www.electrocomputerwarehouse.com
Posted by: Cheap Computers | July 15, 2009 at 03:02 AM
Thanks for your post
Posted by: Computer Repair Mississauga | July 31, 2009 at 12:23 AM
The technology always has something to surprise us. Thanks
Posted by: computer service toronto | August 26, 2009 at 12:55 AM
Tried to open videolink, - waited 10 min, - may be next time I will be more lucky. Thanks.
Posted by: PC Tech Support | October 04, 2009 at 10:21 PM
CS SessionReplay visually confirms findings from satisfaction analysis of your site visitors. Now you can support recommendations for site improvement with the ultimate evidence.
Posted by: Swimming pool prices | May 14, 2010 at 05:18 AM
Make your own life easier get the business loans and all you want.
Posted by: SalasJulianne | December 25, 2011 at 09:26 AM